# Sign in

Sign in to Machine Desktop with an emailed code or a password, fix common sign-in problems, and sign out.

Canonical page: https://themachine.myapps.ai/docs/desktop/get-started/sign-in

Machine Desktop uses your normal Machine account: the same one you use on the
web and on your phone. You'll see the same bots and conversations everywhere.

There are two ways to sign in. **Most people use the email code.**

| Method | Use it when |
|---|---|
| **Email code** | Almost always. Nothing to remember. |
| **Password** | You've set a password on your Machine account. |

## Sign in with an email code

![The Machine Desktop sign-in screen, with an email entered and the Send code button](/images/docs/desktop/sign-in.webp)

### Enter your email

On **Sign in to Machine Desktop**, type your **Email** and click **Send
code**. Use the email address you signed up with.
### Find the code

Machine emails you a 6-digit code. It usually arrives within a minute. The
code works once and expires after an hour.

No email? Check your spam or junk folder, then click **Send a new code**.
### Enter the code

Type the code into **Code from the email** and click **Sign in**.

## Sign in with a password

1. On the sign-in screen, click **Sign in with a password instead**.
2. Enter your **Email** and **Password**.
3. Click **Sign in**.

If you see *"That account has no password"*, your account uses email codes
only. Click **Email me a code instead**.

> **What about API keys?**
> The sign-in screen no longer offers **Use an API key instead?**. Sign in
> with an email code or your password, so you get the full experience of your
> account, including your invites.

## If something goes wrong

| You see | What it means | What to do |
|---|---|---|
| *No Machine account for …* | No account uses that email. | Check for typos. If you're new, click **Sign up on the web**. |
| *That email and password did not match an account* | The password is wrong. | Try again, or sign in with an email code. |
| *Confirm your email address before signing in* | You haven't confirmed your new account yet. | Open the confirmation email Machine sent when you signed up and click its link. |
| *That account has no password* | Your account uses email codes. | Click **Email me a code instead**. |
| *Machine is unreachable right now* | You're offline, or Machine can't be reached. | Check your internet and click **Try again**. |
| The code doesn't arrive | Often a spam filter. | Check spam, wait a minute, then **Send a new code**. |
| The code doesn't work | It's been used or has expired. | Click **Send a new code** and use the newest email. |

## Staying signed in

You only sign in once per computer. Machine Desktop remembers you, even after
you restart. Your sign-in is kept in your computer's secure keychain (Keychain
on Mac, or Windows' built-in credential protection), not in an ordinary file.

If you open the app while you're offline, you stay signed in and see **Try
again**. Click it once you're back online.

## Sign out

Click your name at the bottom of the sidebar and choose **Sign out**.

Signing out doesn't delete anything. Your bots and conversations are on
Machine and are there when you sign in again.

## Delete your account

Open **Settings → General → Account** and click **Continue on the web**
next to **Delete account**. Account deletion is done on the Machine web app.