Your files and key

Where results go

Pixio's download links expire after about a week, so the bot saves every result onto its computer as soon as it's ready: in a media folder unless you name another. The reply tells you the file name.

To download it, click the file if the reply links it, or open the bot's computer panel → Computer. See Files on the bot's computer.

Results also stay in your Pixio account's library, where you can find them later or ask the bot to: "Find the grand-opening images in my Pixio library."

Use your own files

To edit a photo, animate an image, or lip-sync a video you already have:

1. Attach it to your message (or drag it into the Live view), or point to a file already on the bot's computer.
2. Ask: "Remove the background from this photo."

The bot sends the file to Pixio through Machine, so your key never goes onto the bot's computer.

• Files up to 50 MB each.
• For longer videos, share a public link instead and the bot will import it.

Your key is safe

• Machine keeps the key encrypted on its server. Machine Desktop doesn't store it, and the bot never sees it. Machine adds it when the bot talks to Pixio.
• Never paste the key into a chat. If you did, revoke it in Pixio and connect a new one.
• Revoking the key in Pixio cuts off access everywhere at once. Machine Desktop then shows a warning sign on the Pixio row, and Manage says "Pixio refused the saved key…" until you paste a new one.
• Disconnect in Machine deletes the stored key from Machine.

Who can use it

Once Pixio is connected to a bot, every agent in that bot can use it, and so can anyone who can message the bot, including through Inkbox or Slack. They spend your Pixio credits, so keep those channels' allow-lists tight.

What isn't available

These stay in the Pixio app; bots can't do them through Machine:

• Pixio's own in-app chat assistant.
• Rendering or exporting Boards, Canvas and Cinema projects.
• The final assembly step of a Video Agent job.
• Pairing Cam View.
• Starting or cancelling model training. (Bots can list your training jobs and use a finished one in prompts.)
• Changing your model preferences.

Everything else, from generating to managing your library, workflows, projects and characters, works through Machine.